This is a quick and easy fix that gets your phone or tablet ready for anything you throw at it. To fix this, update to the newer version and clear your cache. Then try installing the app again and it should work fine. Now, try to install or update an app from Google Play Store.
Open the Settings app on your Android device. By default, there are some restrictions that this phone operating system includes to protect you.
One of these is that by default, this device does not allow you to install apps from sources other than the Google Play Store or the Amazon App Store for Kindle devices. This is such a disappointment. I'll have to take this phone back if we can't figure out how to make it work correctly. Especially after paying for phone that doesn't even download applications. Go to Solution. With the issue still happening, can I ask if you tried the Safe mode step mentioned earlier in the thread?
If so, what happened while the phone was in safe mode? If the issue does not happen while in safe mode, a third party app is causing this to happen and you will need to determine which app and delete it in order to fix the issue completely.
The simplest way would be a factory reset and only reinstall apps one by one and test it out before installing the next. If none of the posted steps here have worked, the next options are speaking with your carrier or seeking an evaluation through a Samsung authorized technician.
View solution in context. I can understand wanting to download apps on your device. If you're unable to update or download via network, or what you know to be a good wifi connection, your play store might be goofed. I would recommend starting with clearing the data and cache from the play store app, and rebooting. To do so, long-press the play store icon, select app info, force stop, click on storage and then click the clear data and clear cache. Reboot and see if the symptoms persist.
I have also had issues with my brand new Galaxy S20 not downloading apps. I have tried everything I can think of, including the above advice regarding clearing the data and cache from the play store app.
Check if you have too many photos or videos on your device, which may be eating into the storage. Move these files to your computer to increase the space of your device. You may have to uninstall some apps if you need enough space for large apps.
To uninstall the apps, go to the Settings menu of your device and look for Apps or Application Manager. Now tap on the apps that you want to uninstall, and you will get the option to uninstall the app on the next screen. Tap on uninstall and confirm the uninstallation. Alternatively, users on the latest version of Android will be able to long-press on the app they wish to uninstall, and they will automatically see the options to uninstall the app on the top of the screen.
All you need to do is drag the app icon to the uninstall option on the screen, and the app will be uninstalled. This error is related to the Play Service and not specific to your device. Clear the data for Google Services Framework to resolve this problem. Follow these steps to remove the data files:. Once you clear the data, head into the Play Store and check if the error has been resolved.
If you still find the same error showing up on your screen, then access the Google Play Site from your computer. Install the app to your computer, and then the app will work on your device. These errors can occur for some problems with the Google Play Store. However, the best solution for all these errors is to clear the cache and data of Google Play Store and Google Services Framework from your device and check if the problem is resolved.
For most of our readers who found any of these errors while downloading apps from the store, this solution seemed to have worked. We have mentioned the steps for clearing the cache and data files in the solutions above. Restart your device after deleting all the files and then check if the problem has been fixed.
When you get this error, you must first delete the cache and data of Google Services. We have mentioned the steps for doing this in the solutions above.
If this does not fix your problem, then check if you are still logged in if you are using a Wi-Fi connection that uses a web page login.
If it still does not work, you must try connecting to a different Wi-Fi network, and if you do not have the option to connect to another Wi-Fi network, you must use the mobile data option. Remember that this option will use up data from your plan, and if you do not have a plan, you may incur charges.
The problem usually occurs because of the Wi-Fi connection which is being used. It is why you must establish a proper Wi-Fi connection, or you must use your mobile data. All these solutions can work on some Android devices.
While these solutions are not tested on every Android device, most of them work successfully for all our readers using various Android devices. This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.
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